Terms of Service

This website is operated by Isha Bae, an Art Therapist, Sound Healer and Medical Intuitive based in Australia. By using this website or engaging with any services provided, you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree, please refrain from using the website and services.

1. Services Provided & Disclaimer

Isha Bae offers complementary wellness services including Art Therapy, Sound Healing, and Medical Intuition, both online and in person. These services are designed to support emotional, mental, energetic, and spiritual wellbeing. They are not a substitute for medical advice, diagnosis or treatment, and should be used in conjunction with conventional care. They are not intended to diagnose, treat, cure or prevent any disease or mental health condition. Clients should consult a qualified health professional regarding any health-related questions or conditions. Please refer to the full Medical Disclaimer for further details.

We do not guarantee outcomes, as healing experiences vary from person to person. By using our services, you acknowledge and accept personal responsibility for your health decisions and wellbeing. You are solely responsible for your physical, emotional, and mental wellbeing.

2. Client Responsibilities

As a client, you agree:
– To provide accurate, honest information during your booking and sessions.
– To arrive on time for scheduled appointments.
– To use the services with respect, mindfulness, and within the ethical framework of complementary health care.

3. Cancellation & Refund Policy

**For all Online sessions

– Payments are in AUD dollars paid via PayPal or Stripe in advance of your session at the time of your booking.

– Please keep in mind there is a non-refundable policy once a payment has been made.

– I will do my best to reschedule you if you cannot attend, alternatively you can offer the session to a friend or family member.

**For all In-person sessions

– Payment may be made at the end of your appointment on the day of service.

– Clients can reschedule an appointment anytime, if they provide 24 hours’ notice.

– If you miss an appointment or cancel within 1 business day, you will be charged the full cost of the appointment.

In the event of a true, unavoidable emergency, extraordinary circumstances will be considered.

If I need to cancel an appointment I will do my best to notify you within 24 hours and to reschedule your service for another time that is convenient to you.

To cancel or reschedule an appointment please refer to your original booking confirmation email.

4. Privacy & Confidentiality

Isha Bae subscribes to the IICT’s (International Institute for Complementary Therapists) professional code of ethics. She is committed to the absolute welfare of her clients and to the preservation of their human rights of autonomy, and self-determination. In order to ensure propriety and integrity towards a high standard of practice we agree to the following:

– To be treated in a non-judgmental way, with sensitivity, respect, and dignity.

– To be treated in a safe and supportive environment.

– To know what records are being kept about you.

– To expect Privacy and Confidentiality. Any notes taken will be kept secure to preserve client privacy, other than the special circumstances outlined below, no information may be released to others without the written consent from you or your guardian.

These special circumstances include the following:
1. Failing to disclose the information would place you or another person in serious or imminent risk.

2. Where a court orders the release of client information for legal purposes.

3. Your prior approval has been obtained to provide a written report to another agency (eg: GP, Lawyer) or discuss the material with another person eg: parent, employer, teacher, or carer.

As a way of ensuring you are receiving the best possible service, at times I may consult with an external supervisor. The purpose of this is to ensure the best care for clients. Professional rules of confidentiality and propriety govern this process.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, videos, and audio, is owned by or licensed to Isha Bae and protected under intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without written permission.

6. User Conduct & Prohibited Use

You agree not to:
– Misuse the website or its content.
– Post or transmit any unlawful, offensive, or harmful content.
– Attempt to interfere with the operation or security of the website.
– Impersonate any person or misrepresent your identity.

Breaches of these terms may result in restricted access or legal action.

7. Limitation of Liability

To the maximum extent permitted by law, Isha Bae is not liable for any direct or indirect loss, damage, injury, or expense arising from the use of this website or services. All information and services are provided “as is” without warranties of any kind.

8. Indemnity

By using the website and services, you agree to indemnify and hold harmless Isha Bae from any claims, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of the website.

9. Third-Party Links

This website may contain links to third-party websites. These are provided for your convenience only. We do not control, endorse, or take responsibility for their content, policies, or services.

10. Amendments

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website and services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the state and jurisdiction in which the Practitioner operates. Any disputes will be resolved in the courts of that jurisdiction.

**By using this website and engaging with the services, you confirm that you have read, understood, and agree to these Terms of Service.**